Why Join Us

At HGS, we prioritize nurturing growth and development at every career stage. Our inclusive work culture promotes teamwork, collaboration, and diversity, fostering a supportive environment for all employees. Our award-winning training programs, tailored for various levels, empower individuals to become tomorrow's leaders. In addition, we provide courses via SEESA, some of which are NQF accredited, to enhance skill sets and support career advancement. We are committed to offering diverse pathways for personal and professional growth, ensuring that every individual has the opportunity to pursue their true calling at HGS.

Cape Town – The Heart of Woodstock! At HGS South Africa, we believe in putting People, Performance, and then Profits at the core of everything we do. Our work culture is built on empowering our employees, fostering continuous learning, and driving exceptional customer experiences. When our people thrive, performance excels—leading to business success that benefits everyone.
Our Cape Town site is centrally located in Woodstock 4 Treaty Road, a vibrant and creative hub known for its diverse culture, energetic atmosphere, and excellent transport links. As a growing business district, Woodstock provides the perfect setting for our customer service centre, allowing us to attract top talent and deliver world-class service to our clients.
Currently, our site operates on-site, ensuring strong team collaboration and a structured work environment. However, as we continue to expand, we are reviewing options for hybrid work models for certain roles, providing more flexibility for our employees in the future.
Despite being based in Cape Town, our teams are seamlessly connected with colleagues across other global locations through virtual platforms like Microsoft Teams, ensuring real-time communication and collaboration no matter where you are.

One of the aspects our employees cherish most about working with HGS is our unwavering commitment to teamwork and our core values. We take pride in celebrating each other's successes, recognizing outstanding performance, and offering unwavering support in our dynamic and challenging environment. Furthermore, our dedication to maintaining remote working options in many roles underscores our commitment to fostering a healthy work-life balance, a feature highly valued by our colleagues.

Absolutely! You’ll start earning from day one of your training. Plus, to make your experience even better, we provide free meals throughout your training period. If you're joining a customer service role, we've got you covered with transport home during and after training.
Our onboarding process typically takes 1-2 days, and training programs usually last at least a week, though this can vary depending on the campaign and role requirements. In some cases, training may be extended to ensure you're fully equipped for success.
Your dedicated recruiterwill give you all the details you need, so you’ll always know what to expect. At HGS South Africa, we live by our 3 Ps: People, Performance, then Profits—because when our people succeed, everything else follows.
We can't wait to welcome you!